Política de envío

### TISSOVO SHIPPING POLICY

Thank you for choosing TISSOVO. We are dedicated to delivering your luxury timepieces securely, efficiently, and in perfect condition. To guarantee the highest standard of service, we partner exclusively with premier global couriers: **DHL Express** and **UPS**.

---

### 1. SHIPPING RATES & COVERAGE
* **Worldwide Delivery:** We proudly offer fully insured international shipping to most destinations across the globe.
* **Complimentary Shipping:** Standard express shipping is complimentary on all orders exceeding $100 USD (or equivalent currency). For orders below this threshold, flat-rate premium shipping charges will be calculated at checkout.

---

### 2. PROCESSING & DELIVERY TIMELINES
* **Order Processing:** All orders are processed and prepared for transit within 1 to 2 business days. Please note that orders placed on weekends or official public holidays will be processed on the following business day.
* **Estimated Transit Time:** Once dispatched from our fulfillment facility via UPS or DHL, international delivery typically takes **3 to 5 business days**, depending on your local region and destination customs procedures.

---

### 3. TOTAL INSURANCE & SECURE DELIVERY
* **Fully Insured Transits:** Every single shipment is fully insured by TISSOVO from our door to yours. In the rare event of damage or loss during transit, your investment is completely protected.
* **Signature Required:** To ensure your purchase arrives safely, all TISSOVO deliveries require a direct adult signature upon arrival. Our couriers are strictly instructed not to leave packages unattended at doorsteps.

---

### 4. TRACKING YOUR ORDER
As soon as your timepiece is packaged and dispatched, you will receive a shipping confirmation email containing a direct tracking link. You can easily monitor your parcel's live progress via the official UPS or DHL tracking portals.

---

### 5. CUSTOMS, DUTIES, & TAXES
* **International Shipments:** Depending on your country's legal regulations, incoming international shipments may be subject to local import duties, VAT, or customs clearance fees.
* **Responsibility:** These additional fees are determined directly by your local customs authority and are the sole responsibility of the customer upon arrival. TISSOVO does not control or collect these regulatory fees.

---

### 6. CONTACT OUR COURIER CONCIERGE
If you have special delivery instructions, require delivery redirection, or experience any issues tracking your shipment, please contact us immediately:

* **Email:** support@tissovo.com